Total Internet Access Help Desk
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Remote support offered via RealVNC (https://realvnc.help) Instant Support client. If you require help with your system setup please download the Instant Support client and call us for our support staff to help remotely free of charge!
Note that Total Internet Access will never email you asking you to reset your email account password. If you received an email requesting you confirm your Total Internet Access email account this is likely a Phishing attempt. Please forward the email to firstname.lastname@example.org for more information.
Total Internet Access support may be reached via the following:
Phone: (520) 302-5194
Creating a ticket at the help desk ("Open a New Ticket" button)